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Music is everything; without it, we [people] are nothing. We're just living vibrations of molecular tinglings, and without music we'd explode into nothing and go down a quantum hole.

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Herb Kelleher

The essential difference in service is not machines or 'things. ' The essential difference is minds, hearts, spirits, and souls.

Differences, Heart, Hearts, Minds, Soul, Spirits
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Think small and act small, and we'll get bigger. Think big and act big, and we'll get smaller.

Big, Growth, Inspirational, Small, Think, Thinking

If you create an environment where the people truly participate, you don't need control. They know what needs to be done and they do it. And the more that people will devote themselves to your cause on a voluntary basis, a willing basis, the fewer hierarchies and control mechanisms you need.

Causes, Environment, Fewer, Leadership, Mechanisms, People

You have to have the service mentality in the sense that you subjugate your own ego, and you subjugate a large part of your own life to really helping other people, being successful on their behalf.

Helping Others, Life, Mentality, Part, People, Successful

Your employees come first. And if you treat your employees right, guess what? Your customers come back, and that makes your shareholders happy. Start with employees and the rest follows from that.

Come, Customers, Egomania, Firsts, Guess, Treats

We have a strategic plan. It's called 'doing things'.

Business, Hipster, Inspirational, Plan, Strategic, Things
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