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When you go through growing pains and learning experiences, it makes you tougher down the road.

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Michael O'Leary

Ryanair's biggest achievement? Bringing low fares to Europe and still lowering em. Biggest failure? Hiring me.

Achievement, Ems, Europe, Failure, Lowering
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Are we going to say sorry for our lack of customer service? Absolutely not.

Customer, Lack, Offensive, Say, Saying Sorry, Sorry

‎‎‎‎Short of committing murder, negative publicity sells more seats than positive publicity.

Aviation, Negative, Publicity, Sells, Short

When you look at the number of stupid people who have succeeded in business, you clearly don't have to be very bright. Business is all about getting your sales up and your costs down, the bit in the middle is profit.

Middle, Number, Numbers, People, Stupid, Succeeded

I should get the Nobel peace prize - screw Bono.

Bono, Nobel Peace Prize, Prize, Screw, Screws, Should

People say the customer is always right, but you know what - they're not. Sometimes they are wrong and they need to be told so.

Know, Needs, People, Sometimes, Told
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