Unless companies change these rules, any superficial re-organizations they perform will be no more effective than dusting the … - Michael Martin Hammer

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I many times encountered courage, real courage. Undeniable courage. I've heard it said that that was the highest quality of the human animal. I encountered that many times, in unexpected places. And I have learned to recognize it when I see it.

Michael Martin Hammer

Unless companies change these rules, any superficial re-organizations they perform will be no more effective than dusting the furniture in Pompeii.

Change, Furniture, Organization, Perform, Pompeii, Superficial

Same Author Quotes

Automating a mess yields an automated mess.

Money, Yield, Mess, Yields, Automating

To succeed at re-engineering, you have to be a missionary, a motivator, and a leg breaker.

Change, Engineering, Missionary, Breaker, Motivator

Reengineering eliminates work, not jobs or people.

Eliminates, Jobs, People, Reengineering

Reengineering posits a radical new principle: that the design of work must be based not on hierarchical management and the specialization of labor but on end-to-end processes and the creation of value for the customer.

Design, Principles, Management, Radical, Labor, Principle

. . . heavy investments in information technology have delivered disappointing results - largely because companies tend to use technology to mechanize old ways of doing business. . . Instead of embedding outdated processes in silicon and software, we should obliterate them and start over.

Information, Largely, Old, Starting Over, Technology, Use

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A single Mass offered for oneself during life may be worth more than a thousand celebrated for the same intention after death.

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