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Michael Martin Hammer Biography

Michael Martin Hammer

Michael Martin Hammer (13 April 1948 – 3 Sept 2008) was an American engineer, management author, and a former professor of computer science at the Massachusetts Institute of Technology (MIT), known as one of the founders of the management theory of Business process reengineering (BPR).

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Michael Martin Hammer Quotes

A successful career will no longer be about promotion. It will be about mastery.

Careers, Discipline, Longer, Promotion, Successful

. . . heavy investments in information technology have delivered disappointing results - largely because companies tend to use technology to mechanize old ways of doing business. . . Instead of embedding outdated processes in silicon and software, we should obliterate them and start over.

Information, Largely, Old, Starting Over, Technology, Use

If managing were simple, why do the majority of businesses fail? If physicians had the same success rate as executives, the medical schools would have been shuttered long ago.

Businesses, Long Ago, Majority, Physicians, School, Simple

The transitional concept of management is reaching the end of the road.

Ends, Management, Reaching, Road

America's business problem is that it is entering the twenty-first century with companies designed during the nineteenth century to work well in the twentieth.

America, Business, Century, Companies, Entering, Twenties

Unless companies change these rules, any superficial re-organizations they perform will be no more effective than dusting the furniture in Pompeii.

Change, Furniture, Organization, Perform, Pompeii, Superficial

To succeed at re-engineering, you have to be a missionary, a motivator, and a leg breaker.

Change, Engineering, Missionary, Breaker, Motivator

Reengineering eliminates work, not jobs or people.

Eliminates, Jobs, People, Reengineering

Reengineering posits a radical new principle: that the design of work must be based not on hierarchical management and the specialization of labor but on end-to-end processes and the creation of value for the customer.

Design, Principles, Management, Radical, Labor, Principle

Reengineering cannot be entrusted to the semi-competent, the hangers-on with nothing better to do.

Business, Competent, Entrusted, Hangers, Nothing, Reengineering

Automating a mess yields an automated mess.

Money, Yield, Mess, Yields, Automating