If a tree falls in the forest and no one is around to see it, do the other trees make fun of it?
The customer is the final inspector.
If you are working on something exciting that you really care about, you don't have to be pushed. The vision pulls you.
You cannot mandate productivity, you must provide the tools to let people become their best.
Reed College at that time offered perhaps the best calligraphy instruction in the country. . . . I decided to take a calligraphy class to learn how to do this. . . . It was beautiful, historical, artistically subtle in a way that science can't capture, and I found it fascinating. None of this had even a hope of any practical application in my life. But ten years later, when we were designing the first Macintosh computer, it all came back to me.
I mean, some people say, 'Oh, God, if [Jobs] got run over by a bus, Apple would be in trouble. ' And, you know, I think it wouldn't be a party, but there are really capable people at Apple. My job is to make the whole executive team good enough to be successors, so that's what I try to do.
Design is not just what it looks like and feels like. Design is how it works.
Creative work carries with it a form of intense love.
I hate rats. I had a pet rat to try and overcome it. I even gave him mouth-to mouth resuscitation when he had a heart attack. But I couldn't conquer it.
Unite has a great dry shampoo called 7Seconds. After a hot yoga class, when I'm super sweaty I spray this on and my hair comes back to life. Miraculous!
Heard someone say, 'I can't wait until I can finally say I've made it. ' The day you think you've 'made it' is the day you begin your decline.