The trouble with children is that they're not returnable.
You must have a supplier relationship of constant improvement.
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
Quality comes not from inspection, but from improvement of the production process.
It's not enough to do your best; you must know what to do & then do your best.
If you can't describe what you are doing as a process, you don't know what you're doing.
Put a good person in a bad system and the bad system wins, no contest.
Being told that you are good at banter is like being told that you are a good person.
You get irritated when I say I'm not angry and you get irritated when I say I am angry. I can't win. " "Because you just saying whatever you think will shut me up," he accused me. "Aye, but it's not working. " "Argh!" was his response, and he charged on down the street.
Upon the Constitution, upon the pre-existing legal rights of the People, as understood in this country and in England, I have argued that this House is bound to revive the Petition under debate.
Books are like your children. They take nine months to write; the manuscript weighs six pounds and. . . you send them out into the world and hope that some day they'll send back money.