Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. … - W. Edwards Deming

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Attention must be paid’ is the cardinal rule of design discipline, for the designer is above all someone who pays attention to the situation at hand.

W. Edwards Deming

Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.

Badgering, Deficiencies, Employee, Management, Roles, Systems And Processes

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Quality comes not from inspection, but from improvement of the production process.

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It's not enough to do your best; you must know what to do & then do your best.

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If you can't describe what you are doing as a process, you don't know what you're doing.

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Put a good person in a bad system and the bad system wins, no contest.

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Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

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