Love is not a volunteer thing.
People won't give you feedback until they think you actually want it.
The five C's of expanding your capacity. 1. Build your confidence. 2. Expand your connections. 3. Improve your competence. 4. Strengthen your character. If character is not strengthening your capacity is weakening. We need to check our leadership for leaks. 5. Increase your commitment.
We each have two human needs: To learn and grow & to be respected, accepted and loved the way you are. Even though feedback facilitates learning and growth, it conflicts with our need to feel respected. This is a key reason we resist feedback.
The fastest way to change the feedback culture in an organization is for the leaders to become better receivers.
There are three kinds of feedback and organizations must utilize all three to be effective: 1. Evaluation. This rates you against standards and peers. It lets you know where you stand. 2. Coaching. This information helps you get better and learn. It is an engine for learning. 3. Appreciation. Most desire for feedback is usually for appreciation. It motivates us.
Learning to receive feedback from each other is what leadership is all about.
I've been lucky enough in 20 years in the media to have a nice soap box that put me in a position to describe to an American viewership that Tuscany is different from Umbria, and it's different from Emilia-Romagna and, not that that was news, but it was never presented to them in a way that was, "Hey, look. This is a different plate from that different place. " And although we all think of "spaghetti, lasagna, ciao," as what Italy is all about, there's all of this great stuff. . . I was merely an interpreter. I wasn't the developer of the content.
Produce results on the mat and in the classroom
I don't want to sound like I'm trying to be too deep about it, but when we play shows, music takes everybody on their own journey - because one song might mean something to me, that means something completely different to someone else.
To make one, there must be two.