Stuart needs "space" and "time," as if this were physics and not a human relationship.
The outward expression of empathy is courtesy.
Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to recommend you.
When key users told us something wasn't working, we fixed it - immediately.
We're still at the beginning of a major transition in how people communicate and work together.
You have to figure out what conversion means in your case. What does retention mean? What does activation mean? For every business, it's going to be slightly different because of the nature of the product and the kinds of people who use it.
Have an 'experimental attitude'
I don't think it's that bad, I mean, I love people following me around and helping me do stuff.
That's why I want you there, he said. You're unpredictable, and that can be the difference between success and failure. Most people make decisions in anger, fear, love, or obligation. You make decisions to irritate people.
The eiderdown of this 2-0 lead is a lot more comfortable than the blanket of 1-0.
Is it against the law to kill a reporter?