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I suppose everyone continues to be interested in the quest for the self, but what you feel when you're older, I think, is that - how to express this - you really must make the self.

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Stewart Butterfield

We're still at the beginning of a major transition in how people communicate and work together.

Communicate, People, Transition, Work, Working Together
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Every customer interaction is a marketing opportunity. If you go above and beyond on the customer service side, people are much more likely to recommend you.

Likely, Marketing, Opportunity, People, Service

When key users told us something wasn't working, we fixed it - immediately.

Fixed, Keys, Told, Users, Working

You have to figure out what conversion means in your case. What does retention mean? What does activation mean? For every business, it's going to be slightly different because of the nature of the product and the kinds of people who use it.

Business, Doe, Mean, People, Product

Have an 'experimental attitude'

Attitude, Experimental

Life is too short to do mediocre work and it is definitely too short to build shitty things.

Build, Life, Life Is, Life Is Too Short, Too Short, Work
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