You may assume infinite ignorance and unlimited intelligence.
The key ingredient to building trust is not time. It is courage.
Achieving vulnerability-based trust (where team members have overcome their need for invulnerability) is difficult because in the course of career advancement and education, most successful people learn to be competitive with their peers, and protective of their reputations. It is a challenge for them to turn those instincts off for the good of the team, but that is exactly what is required.
If the CEO's behavior is 95 per cent healthy while the rest of the organization is only 50 per cent sound, it is more effective to focus on that crucial and leveraged 5 per cent that makes up the reminder of the CEO's behavior.
Success comes only for those groups that overcome the all-too-human behavioral tendencies that corrupt teams and breed dysfunctional politics within them.
. . . his biggest problem was his need for a problem.
If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time.
The more fearless we are in our personal lives, the more of that spirit we'll bring to changing our world.
It's not going to do any good to land on Mars if we're stupid.
Power lies in reason, resolution, and truth. No matter how long the tyrant endures, he will be the loser at the end.
You think you know your possibilities. Then other people come into your life and suddenly there are so many more.