My kids are so much better parent than I was.
. . . the most important things we need to manage can't be measured.
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
Quality comes not from inspection, but from improvement of the production process.
It's not enough to do your best; you must know what to do & then do your best.
If you can't describe what you are doing as a process, you don't know what you're doing.
Put a good person in a bad system and the bad system wins, no contest.
The illusion for each soul is created by it intentions. Therefore, the illusion is alive at each moment with the most appropriate experiences that you can have in order for your soul to heal.
I don't mind what Congress does, as long as they don't do it in the streets and frighten the horses.
Wisdom consists in being able to distinguish among dangers and make a choice of the least harmful.
Engagement is the good life. What could be more exciting than getting involved in something that you care about and joining with others and seeing something change? What could be more thrilling?