Awareness is the power that is concealed within the present moment. … The ultimate purpose of human existence, which is to say, your purpose, is to bring that power into this world.
An apology informed is good; an apology performed is better.
Progress occurs one apology at a time.
The purpose of apology is to extend ourselves in such a way that relationships become deeper, and life becomes richer and more human in the process.
Apology sends the clearest signal that we have the strength of character to reconcile ourselves with the truth.
We value apology in the abstract, but turn our backs on it in practice.
Apology is both transactional, in that it restores what has been broken to what it was before, and transformational, in that it creates opportunities that didn't exist before.
Every step of the way, I made a point to underpromise and overdeliver. In the long run, that's the only way to ensure security in any job.
Worry is just imagination used in an unproductive way.
I think that what's perceived as punk out in shopping malls or in chain stores or on MTV has almost nothing to do with what punk is about.
It's the combination: big idea with a good entrepreneur: there's nothing more powerful. That's just as true [for] education and human rights as it is for hotel or steels.