I'm terrified of just being myself because I think it's boring. I know who I really am and I think it's boring.
. . . top management should spend 40 to 50 percent of its time educating and motivating its people. . .
There are countless ways of achieving greatness, but any road to achieving one's maximum potential must be built on a bedrock of respect for the individual, a commitment to excellence, and a rejection of mediocrity.
You can't talk about leadership without talking about responsibility and accountability. . . you can't separate the two. A leader must delegate responsibility and provide the freedom to make decisions, and then be held accountable for the results.
The ultimate compliment a customer can make to an organization about one of its marketing people is: "I'm not sure whether your sales rep works for me or for you. "
A real leader has the ability to motivate others to their highest level of achievement; then gives them the opportunity and the freedom to grow.
. . . the world is filled with the kind of customers who deserve the care and attention I advocate, and I'd be willing to jump through hoops to win and keep them.
Faith in yourself, in your friends, in your colleagues and most of all, faith in your ability to impact our future is the best strategy I know.
I mean I’m 16 and 17 years wiser now. So if I could do it when I was 18 with a guy, I can certainly do it at 33 with a lady.
What are we seeking to achieve? We are seeking to optimize budget spending. I believe that even in such uneasy times we employ a very pragmatic approach towards economic and social issues. We do address major social problems and deliver on our promises to our people.
In order to cultivate yourself and to drop no lower than the level of the milieu in which you have landed, it is not enough to read Pickwick and memorize a monologue from Faust. . . . You need to work continually day and night, to read ceaselessly, to study, to exercise your will. . . . Each hour is precious.