By the time I stepped down as Xerox's CEO in 2009 - and as chairman in January 2010 … - Anne M. Mulcahy

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She was afraid of all that and so much more, but what terrified her most was inside of her, an insect of unnatural intelligence who’d been living in her brain her entire life, playing with it, clicking across it, wrenching loose its cables on a whim.

Anne M. Mulcahy

By the time I stepped down as Xerox's CEO in 2009 - and as chairman in January 2010 - Xerox had become the vibrant, profitable and revitalized company that it still is today. What made the difference was a strong turnaround plan, dedicated people and a firm commitment from company leaders.

2009, Commitment, Differences, Plan, Stepped, Strong

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Employees who believe that management is concerned about them as a whole person - not just an employee - are more productive, more satisfied, more fulfilled. Satisfied employees mean satisfied customers, which leads to profitability.

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Customers require the effective integration of technologies to simplify their workflow and boost efficiency.

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Employees are a company's greatest asset - they're your competitive advantage. You want to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.

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