Part of America's genius has always been its ability to absorb newcomers, to forge a national identity out of the disparate lot that arrived on our shores.
There is only one boss. The customer.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
The goal as a company is to have customer service that is not just the best, but legendary.
Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
Charity is the sweet and holy bond which links the soul with its Creator: it binds God with man and man with God.
How many people become abstract as a way of appearing profound.
It's a powerful thing hearing your friend on a very beautiful song.
Maybe it's your time to lift off and fly You won't know if you never try.