I like when things are crazy. Something good comes out of exhaustion.
Starbucks has a role and a meaningful relationship with people that is not only about the coffee.
I think we are living in a time where the consumer has lots of choices, whether it's coffee, newspapers or whatever it is. And there is parity in the market place, and as a result of that, the consumer is beginning to make decisions, not just on what things cost and the convenience of it.
The lifeblood of job creation in America is small business, but they can't get access to credit.
Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
The challenge of the retail business is the human condition.
You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
Times have not become more violent. They have just become more televised.
There are no trivial assignments in the work of the Lord.
Everything about singing, I learned from busking. Everything I learned about songwriting, I learned from busking. Busking, you learn people, you learn about reading people. You learn about reading the atmosphere of the street. If you stand still in any city long enough, you see everyone pass you by. It's almost like you get to know personality types, just by watching people walk past. You get a sense for things.
I've been away and haven't seen my family. I speak to them every day though. I miss them, but I love traveling.