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Intimidation is 99 percent in the intimidatee's head.

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Tom Peters

Who comes first? Don't be silly, says King Hal; it's employees. That is - and this dear Watson, is elementary - if you genuinely want to put customers first, you must put employees more first.

Business, Elementary, King, Kings, Silly, Watson
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Hire for attitude. Train for skill. . . More

Attitude, Hire, Skills, Train

Leaders don't create followers, they create more leaders.

Business, Create, Followers, Insperational, Leaders, Leadership

The greatest difficulty in the world is not for people to accept new ideas, but to make them forget old ideas.

Difficulty, Greatest, Ideas, People, World

The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.

Business, Customers, Educational, Employees, Inspirational, Successful

You will be remembered, in the long haul, for the quality of your work, not the quantity of your work. No one evaluates Picasso based on the number of paintings he churned out.

Motivation, Numbers, Quality, Quantity, Remembered, Work
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