An effective leader is willing to think about what's happening and how to understand what's going on. Facilitating flow and making others more conscious of it, the leader communicates an awareness of process to the group, making them more aware of their energies and options. One important principle is to keep track of who has not spoken. . . . It's also important to notice when people do speak out but are not heard. Effective leaders practice patience, reminding themselves to wait and observe, remembering that there's always more going on in a group than we're consciously aware of.
Marvin Olasky
Political journalists love graduate student intelligence, the ability to make clever allusions in seminars, and in 1999-2000, they hassled George W Bush for not having it. They didn't realise what this book succinctly displays: that the president has something far more important - CEO intelligence, the ability to ask tough questions, garner essential information and make discerning decisions.
