Whether you sell hamburgers or computers, we’re all in the customer service business. Our goal must be to exceed our customers’ expectations every day.
Even in the darkest moments, light exists if you have faith to see it.
If we were always conscious of the fact that people precious to us are frighteningly mortal, hanging not even by a thread, but by a wisp of gossamer, perhaps we would be kinder to them and more grateful for the love and friendship they give to us.
We are all the walking wounded in a world that is a war zone. Everything we love will be taken from us, everything, last of all life itself. Yet everywhere I look, I find great beauty in this battlefield, and grace and the promise of joy.
A scar is not always a flaw. Sometimes a scar may be redemption inscribed in the flesh, a memorial to something endured, to something lost.
We can approach belief from an intellectual path, but in the end, God must be taken on faith. Proofs are for things of this world, things in time and of time, not beyond time.
What does worry accomplish except to breed more worry?
The first and most important thing an individual can do is to become an individual again, decontrol himself, train himself as to what is going on and win back as much independent ground for himself as possible
I like to edit; I like to work with other people, and that's something stand-up doesn't really have.
Authority figures always attract trouble
We should have charity for what the dead say. We may disapprove of what they say, but we should not insult them and revile them knowing they cannot not defend themselves.