The customer deserves to receive exactly what we have promised to produce - a clean room, a hot … - Phil Crosby

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However gnawing a deficiency, satiety is worse. . . We are meant to be hungry.

Phil Crosby

The customer deserves to receive exactly what we have promised to produce - a clean room, a hot cup of coffee, a nonporous casing, a trip to the moon on goassamer wings.

Coffee, Deserves, Moon, Nonporous, Produce, Wings

Same Author Quotes

Successful people breed success.

Breed, People, Successful, Successful People

When in doubt, delete it.

Delete, Doubt, Editors, When In Doubt

A rule to live by: I won't use anything I can't explain in five minutes.

Cute, Explain, Minutes, Rules To Live By, Use

It is not possible to know what you need to learn.

Know, Knows, Learn, Needs, Possible

Being convinced one knows the whole story is the surest way to fail.

Fail, Failure, Stories, Story, Surest, Zero Defects

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Ronald Reagan

Our nation was built and civilized by men and women who used guns in self-defense and in pursuit of peace. One wonders indeed, if the rising crime rate, isn't due as much as anything to the criminal's instinctive knowledge that the average victim no longer has means of self-protection.

Crime, Due, Gun, Mean, Men, Pursuit

Dave Mustaine

If you shake my hand, better count your fingers

Count, Fingers, Hand, Hands, Shake, Shakes

Lionel Shriver

However gnawing a deficiency, satiety is worse. . . We are meant to be hungry.

Deficiency, Gnawing, Hungry, Satiety, Worse

Patricia Piccinini

We always use resin instead of polyurethane, even though it takes more work and is in places where it can't be seen, because resin tends to be more UV stable than urethane.

Places, Seen, Stable, Takes, Though, Use

James Daly

You can't suppress creativity, you can't suppress innovation.

Creativity, Innovation, Suppress