the greater part of the suffering in the world is caused not by wicked intents and hard hearts, but by the careless desire to shirk unpleasant facts, and the soft-heartedness that will assuage momentary pain at the price of making a life-long cripple, either mentally, morally, or physically.
Coaches do so much research about a referee because they believe refereeing is such a crucial part of the game that the result may hinge on what we say or do. They probably know more about me than I know myself!