"Somehow over the years people have gotten the impression that Wal-Mart was. . . just this great idea … - Sam Walton

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We must not think, "Well, we have all the truth, we understand the main pillars of our faith, and we may rest on this knowledge. " The truth is an advancing truth, and we must walk in the increasing light.

Sam Walton

"Somehow over the years people have gotten the impression that Wal-Mart was. . . just this great idea that turned into an overnight success. But. . . it was an outgrowth of everything we'd been doing since [1945]. . . And like most overnight successes, it was about twenty years in the making. "

Ideas, Making, People, Somehow, Years

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There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

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You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

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The goal as a company is to have customer service that is not just the best, but legendary.

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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

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