True listening is another way of bringing stillness into the relationship. When you truly listen to someone, the dimension of stillness arises and becomes an essential part of the relationship. But true listening is a rare skill. Usually, the greater part of a person's attention is taken up by their thinking. At best, they may be evaluating your words or preparing the next thing to say. Or they may not be listening at all, lost in their own thoughts.
The master who fears the choices his people will make enough to take those choices away isn't worth serving.