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any mystery writer is both magician and moralist. . . two species of artist in short supply.

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Marc Benioff

Once you know what you want and what is important for you to achieve, also define the values associated with it. What is important? That is something a lot of entrepreneurs pass by too quickly. For us, the things that were important were, No. 1, customer success. Nothing is more important to us than making sure every customer is successful in our service.

Business, Successful, Entrepreneur, Things, Values
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The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.

Chat, Future, Needs, Phones, Products, Real

I'm amazed by the potential of more companies employing integrated philanthropic initiatives at earlier stages in their life cycle. What if this were done on an even more massive scale? Consider what would happen if a top-tier venture-capital firm required the companies in which it invested to place 1% of their equity into a foundation serving the communities in which they do business.

Business, Community, Cycle, Integrated, Potential, What If

All this green stuff is great, it's great we don't have plastic bottles or plastic bags and all of that, but how about some great schools?

Bags, Bottles, Green, Plastic, School

The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces. The combination of these technologies unlocks an incredible opportunity to connect everything together in a new way and is dramatically transforming the way we live and work.

Big, Dramatically, Opportunity, Powerful, Social, Technology

90% of the world's data was created in the last two years

Created, Data, Two, Years
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