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Thomas reached out and took my hand, turned it palm up, and said, "I believe that's healing very nicely. " Aunt Charlotte opened the door just as he turned my hand over again and brushed a kiss across my knuckles. I experienced a nearly overpowering desire to hit him in the eye.

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Jeff Bezos

The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.

Customer, Focus, Goal, Important, Obsessively
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Things never go smoothly.

Smoothly, Things

My view is there's no bad time to innovate.

Bad, Bad Times, Innovate, Time, View, Views

Life's too short to hang out with people who aren't resourceful.

Hang, Inspirational, Motivation, People, Resourceful

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Experience, Inspirational, Inspiring, Motivational, Mouth, Tell

I wanted to project myself forward to age 80 and say, ‘OK, I’m looking back on my life. I want to minimise the number of regrets I have. ’ And I knew that when I was 80, I was not going to regret having tried this. I was not going to regret trying to participate in this thing called the Internet that I thought was going to be a really big deal. I knew that if I failed, I wouldn’t regret that. But I knew the one thing I might regret is not ever having tried. I knew that that would haunt me every day.

Age, Forward, Minimise, Numbers, Regret, Say
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