If you take the time to listen to an upset child's story with empathy, and guide the child toward figuring out the root of the problem, then the result is often that the child not only calms down, but also in the future is less likely to get so upset.
Faith is expectancy. You do not receive what you want; you do not receive what you pray for, not even what you say you have faith in. You will always receive what you actually expect.