What actually happened during the Clinton presidency? No one can remember anything about it except the bimbos, the lies, and the felonies
Excellence is a process, not just an outcome. Sure, we have to hold out for high standards in the products or services we provide. The goods must be more than "good enough. " But so must our approach - you know, our methodology, the way we do business and deal with people. How could the ends be considered excellent if we can't be proud of the means?