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As a writer, my main objective is to tell the story urgently - as if whispering it into one ear - and to know the characters intimately.

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Henry Mintzberg

An enterprise is a community of human beings, not a collection of "human resources".

Collection, Community, Enterprise, Knowledge, Learning
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Empowerment is what managers do to people. Engagement is what managers do with people.

Empowerment, Engagement, Leadership, Managers, People

Never set out to be the best. It's too low a standard. Set out to be good. Do Your best.

Being The Best, Low, Lows, Set, Standard, Standards Set

Organizations should be built and managers should be functioning so people can be naturally empowered. If someone's doing their job, if someone's working in one of your warehouses, say, they should know their job better than anybody. They don't need to be 'empowered,' but encouraged and left alone to be able to do what they know best.

Alone, Jobs, Managers, Organization, People, Say

Corporations are economic entities, to be sure, but they are also social institutions that must justify their existence by their overall contribution to society.

Corporations, Economic, Justify, Overall, Social, Society

Basically, managing is about influencing action. Managing is about helping organizations and units to get things done, which means action. Sometimes, managers manage actions directly. They fight fires. They manage projects. They negotiate contracts.

Fighting, Fire, Influencing, Manage, Mean, Units
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