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Supreme Court opinion notwithstanding, corporations are not defined as people under the Constitution, and free speech can hardly be called free when only the rich are heard.

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Ken Blanchard

Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.

Anymore, Expectations, Fans, Low, Want
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.

Honesty, Integrity, Living, Telling The Truth, Truth

Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.

Framed, Putting, Real, Vision, Wall

Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.

Concept, Littles, Management, Spend, Taught, Time

Customer service should not be a department, customer service is everyone's job.

Customer, Department, Jobs, Service, Should

As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.

Cultivate, Earthly, Important, Leader, Our Relationship, Relationship
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