Before I was a mom I used to think that parents who worried about their kids watching MTV were just clueless. Now that I'm a mom, I see what the fuss was all about!
With businesses, you go to the same places because you like the service, you like the people and they take care of you. They greet you with a smile. That's how people want to be treated, with respect. That's what I tell my employees - customer service is very important.