Providing more desirable products, services, and customer experiences is vital to the continued existence of any business. And that is INNOVATION.
The well-satisfied customer will bring the repeat sale that counts.
Everything starts with the customer.
I'd rather spend money on things that improve the customer experience than on marketing.
Until you understand your customers - deeply and genuinely - you cannot truly serve them.
When it comes to lead referral generation, the customer experience is it.
The customer is not always right.