Top Tony Hsieh Quotes - Quotesmemo.com

Tony Hsieh Biography

Tony Hsieh (/ˈʃeɪ/ shay; (Chinese: 謝家華; born December 12, 1973) is an American internet entrepreneur and venture capitalist. He is the CEO of the online shoe and clothing company Zappos. Prior to joining Zappos, Hsieh co-founded the internet advertising network LinkExchange, which he sold to Microsoft in 1998 for $265 million.

Read about Tony Hsieh in Wikipedia

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Tony Hsieh Quotes

I believe that there's something interesting about anyone and everyone - you just have to figure out what that something is.

Motivational, Believe, Interesting, Figure

To never forget that the most important thing in life is the quality of life we lead.

Entrepreneur, Forget, Important, Lead, Quality, Things In Life

Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.

Employee, Employees, Inspirational Customer Service, Lines, Paid, Talk

Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it's not what you say or what you do, but how you make people feel that matters the most.

Communication, Day, Motivational, People

SEO expertise is a core need for today's online businesses.

Core, Expertise, Internet, Needs, Seo, Today

After what seemed like an eternity, we finally reached the summit just as the sun was rising. I couldn't believe that we had actually done it. We were standing at the highest point in all of Africa, looking down at the clouds below us, with the sun directly in front of us, its rays welcoming us to the beginning of a new day. It didn't seem like this was something that humans were meant to experience, yet here we were

Believe, Clouds, Meant, Motivational

Stop chasing the money and start chasing the passion.

Chasing, Money, Passion, Start, Success

Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?

Culture, Printing, Partners, Ask, Customers

For individuals, character is destiny. For organizations, culture is destiny.

Character, Culture, Destiny, Motivational

Our society in general has is more money equals more happiness and all the research has shown that that's true up to a point, up until you can get your basic needs met, but then really there is other stuff that has a much bigger impact on your happiness besides just money.

Besides, Impact, Needs, Research

You've gotta love the game. To become really good, you need to live it and sleep it.

Sleep, Games, Needs, Live, Gotta

Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.

Having, Long, Purpose, Running

I think when people say they dread going into work on Monday morning, it's because they know they are leaving a piece of themselves at home. Why not see what happens when you challenge your employees to bring all of their talents to their job and reward them not for doing it just like everyone else, but for pushing the envelope, being adventurous, creative, and open-minded, and trying new things?

Motivational, Monday, Morning, Say, Home

There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.

Difference, Inspiration, Motivation, Positivity, Takes, Values

We decided that if we get the culture right, most of the stuff, like building a brand around delivering the very best customer service, will just take care of itself.

Marketing, Culture, Care, Like, Customer, Right

For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.

Environment, Maybe, People, Roles, Unleashing

At Zappos, one of our core values is to Pursue Growth and Learning. In the lobby of our headquarters, we have a giving library where we give away books to employees and visitors that we think will help with their growth, both personally and professionally. I can't wait to add The Compound Effect to our library.

Book, Core, Give, Giving, Help, Thinking

Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.

Driver, Mouth, Numbers, Paid, Philosophy, Years

Customer service shouldn't just be A department, it should be the entire company.

Department, Entire, Focus, Satisfaction, Service, Service Culture

Instead of getting an iPad, I now use my iPhone with a giant magnifying glass attached to my face.

Iphone, Glasses, Ipads, Giant, Ipad, Use

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