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Well, stealing bases adds some runs but very few, and you lose most of the runs that you gain by having runners caught stealing.

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Tony Hsieh

Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.

Employee, Employees, Inspirational Customer Service, Lines, Paid, Talk
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There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.

Difference, Inspiration, Motivation, Positivity, Takes, Values

Stop chasing the money and start chasing the passion.

Chasing, Money, Passion, Start, Success

Customer service shouldn't just be A department, it should be the entire company.

Department, Entire, Focus, Satisfaction, Service, Service Culture

The best businesses are really ones that can combine passion, profits, and purpose.

Best Business, Businesses, Passion, Purpose

Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.

Character, Culture, Destiny, Individuals, Organization, Values
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