As I was whizzing around the United States on yet another demented book tour, getting up at four in the morning to catch planes, doing two cities a day, eating the Pringle food object out of the mini-bar at night as I crawled around on the hotel room floor, too tired even to phone room service, I thought, 'There must be a better way of doing this'.
My own view is that institutions are a glory, and for all their imperfections, something really to be proud of. It is true that things can be a lot better than they are. It's okay to emphasize that.