You never really know yourself until you see yourself under pressure.
Knowledge needs to be a verb.
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
Quality comes not from inspection, but from improvement of the production process.
It's not enough to do your best; you must know what to do & then do your best.
If you can't describe what you are doing as a process, you don't know what you're doing.
Put a good person in a bad system and the bad system wins, no contest.
I'm sporting some really blonde hair because I live in Hollywood and I'm an actress.
If we speak poorly about that which we do well. . . people will assume we perform poorly!
Be careful to make a good improvement of precious time.
If you don't have your game-face on, you're going to go home either to a hospital or to a casket.