My mother really held the family together. She was a perfect example of the kind of black woman I would love to see again. She ruled my father with an iron hand, yet she barely ever raised her voice above a whisper.
I do a little bit of hand-holding on the big cases. You know, like health care, I'll call over and say, "Don't worry. We've got it under control. We have the best people working on it. We're on schedule. Stay calm. " So, those kinds of things.