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Probably the geekiest attribute that I have of them all is that I’ve always had a hard time meeting friends. Like no matter where I grew up and I moved around, I always had a hard time.

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Kevin Maney

Fidelity is the total quality of an experience, including a sense of exclusiveness and aura. Convenience is simply how easy something is to get, which often means a low price and ubiquitousness. A super-fidelity product or service would lose its luster and quality if it's pushed too hard toward convenience. A super-convenient product or service would start to get expensive and exclusive if it moved toward higher fidelity, which would naturally undermine its convenience.

Auras, Exclusive, Exclusiveness, Low, Mean, Quality
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Super fidelity requires constant investment and discipline, but great companies know how to do that.

Discipline, Fidelity, Investment, Requires

If you spot a market where the only choices are at either one end or the other - high fidelity or high convenience - there's probably a big opportunity at the other end. That was the opening for Federal Express, for instance. When it started, there was only one mail service in America - the US Postal Service, which was high convenience. Fred Smith created a high-fidelity mail service.

America, Choices, Instance, Opportunity, Service, Spot

The explosion of the Web and digital media from 1995 to 2000 shook companies more profoundly in a shorter time than anything since the end of World War II.

1995, Explosion, Media, War, World

Our brains seem to have the power to do one or the other - record and remember every detail, or chunk it to higher level concepts and forget the details. We can't seem to do both. The fact that you could not fly over a city and remember every detail is not something to worry about.

Brain, Chunk, Cities, Details, Remember, Worry

I knew I wanted to be a writer from as far back as I can remember. That was my talent. Lord knows it wasn't math.

Knows, Math, Remember, Talent
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