You can predict all you want, but everybody knows what predictions get you.
The ability of people to reach their own news sources now, and create different views, is really unbelievable, and [populism] may be part of this.
We pick on retail, I think, because each individual has experience with retail. It is easy to talk about.
Not everybody has experience in drilling for oil in the Permian Basin, but the same thing is happening in every industry everywhere in some manner.
Everybody is looking at their base business and saying, "What else is it? Sure, we do this, but while we're doing that, what else do we know about our customer, and what does that enable us to do?" That comes from the access to information and the ability to analyze it with a speed they never had. I think everybody is thinking that way.
Digitization has created opportunities for everybody to accumulate information in a way they were never able to, and analyze it with a speed that just wasn't there.
The challenges, the changes we're talking about often seem to them like unbelievable opportunities to deliver a product quicker, better. If you can improve the quality, lower the cost, and improve the turns - and you can do that because your information systems, your delivery systems, are better because of technology - well, you see that as a wonderful opportunity to gain market share.
The main lesson to be learned from the Love Canal crisis is that in order to protect public health from chemical contamination, there needs to be a massive outcry--a choir of voices--by the American people demanding change.
The oldest emotion in the world may be that of being moved; but to describe it-just to name it-must have been like trying to catch something invisible.
In my journey to becoming an artist who writes, I tend to start my idea process with simple, concrete messages that relate to what kids may be experiencing as they navigate through childhood and adolescence putting together building blocks of the foundations on which they will become adults.
Compassion arises naturally as the quivering of the heart in the face of pain, ours and another's. True compassion is not limited by the separateness of pity, nor by the fear of being overwhelmed. When we come to rest in the great heart of compassion, we discover a capacity to bear witness to, suffer with, and hold dear with our own vulnerable heart the sorrows and beauties of the world.