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Were the only major company in the U. S. that is solely in the professional beauty industry. We promised hairdressers when we started that we would stay with them. If I went retail tomorrow then we would be four times our size overnight, but Im going to be the one guy who kept his word.

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Robert Heller

No talent in management is worth more than the ability to master facts-not just any facts, but the ones that provide the best answers.

Answers, Facts, Management, Provide, Talent
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Never ignore a gut feeling, but never believe that it's enough.

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Effective management always means asking the right question.

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The difference between management and administration (which is what bureaucrats used to do exclusively) is the difference between choice and rigidity.

Administration, Choices, Difference, Differences, Exclusively, Used

Things have to be made to happen in a way you want them to happen. Without management, without the intervention of organized willpower the desired result simply cannot be obtained.

Want, Way, Management, Simply, Result, Willpower

The first myth of management is that it exists.

Boss, Firsts, Management, Exists, Myth
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