I like cooking - I make a good stir-fry and the family likes it when I make stewed chicken and macaroni and cheese.
Service is taking action to create value for someone else.
Industry jargon may not be a language your customer understands.
Acting after being asked is compliance. Acting without being asked is kindness.
When you see the need, take the action.
Don't wait. Tomorrow may be too late to do the things you can today.
You are as important as you make others feel.
I don't want to be involved in endless media gossip.
There are 7 billion people in the world, and 5. 1 billion of them have a cell phone, and 4 billion have a toothbrush.
I think I'm still, in many ways, a terribly self-conscious person. I'd probably be shooting and think, "Well, how does my hair look?"
When people are worried about the future, they don't take trips to Hawaii.