The allure of love is to have someone who knows you so well that you don't have to explain yourself. It is the promise of someone who cares enough about you to protect you against the world of strangers who do not wish you well.
Lose your smile and lose your customers.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
The goal as a company is to have customer service that is not just the best, but legendary.
Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
a book always keeps something of its owner between its pages.
What made me decide to run was the dire state of the economy and the non-leadership of President Obama. At that point in time, my campaign put a mustache on Obama as part of the national campaign drive.
I think we may very well, in many areas, get likelihood, but not certitude. We don't want certitude anyway, do we?
One's past is what one is. It is the only way by which people should be judged.