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She glared at him. "You're doing it again. " "What?" "That thing that irritates me. " "Smiling?" "Yes. That.

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Jim Bush

Long slow distance makes long slow runners.

Running, Distance, Long, Runners, Slow
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There are many who subscribe to the convention that service is a business cost, but our data demonstrates that superior service is an investment that can help drive business growth. Investing in quality talent, and ensuring they have the skills, training and tools that enable them to empathize and actively listen to customers are central to providing consistently excellent service experiences.

Business, Central, Data, Educational, Experiences, Skills Training

Getting service right is more than just a nice to do; it's a must do. American consumers are willing to spend more with companies that provide outstanding service - ultimately, great service can drive sales and customer loyalty.

Consumers, Drive, Educational, Loyalty, Nice, Ultimately
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