Listen to customers and you will hear them. Look carefully at customers and you will see them. Do … - Ron Kaufman - Quotesmemo.com

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In his student days, he used to argue that if a woman has no other course open to her but starvation, prostitution, or throwing herself from a bridge, then surely the prostitute, who has shown the most tenacious instinct for self-preservation, should be considered stronger and saner than her frailer and no longer living sisters. One couldn't have it both ways, he'd pointed out: if women are seduced and abandoned they're supposed to go mad, but if they survive, and seduce in their turn, then they were mad to begin with.

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Ron Kaufman

Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.

Carefully, Culture, Listen, Look, Looks, Service Culture

Same Author Quotes

Industry jargon may not be a language your customer understands.

Industry, Jargon, Language, May, Understands

Acting after being asked is compliance. Acting without being asked is kindness.

Acting, Asked, Compliance, Kindness

When you see the need, take the action.

Action, Needs, See, Take

Don't wait. Tomorrow may be too late to do the things you can today.

May, Things, Tomorrow, Too Late, Wait, Waiting

You are as important as you make others feel.

Feels, Important, Make

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Carlos Ruiz Zafon

Carlos Ruiz Zafon

You know, not every good book needs to be a movie, or a television series, or a video game. There's great work in those mediums, of course, but sometimes a book should remain a book. I still believe nothing tells a story with the richness and complexity of a good novel. When people say they think a book would make a good movie, they say this sometimes because, if it worked, they already saw all the images in the movie theatre that is in their brains. And sometimes that is the way it should stay.

Believe, Book, Images, Richness, Think, Thinking

Isabelle Eberhardt

Isabelle Eberhardt

For now it seems that by advancing into unknown territories, I entered into my life

Advancing, Entered, Life, Seems, Territory

Margaret Atwood

Margaret Atwood

In his student days, he used to argue that if a woman has no other course open to her but starvation, prostitution, or throwing herself from a bridge, then surely the prostitute, who has shown the most tenacious instinct for self-preservation, should be considered stronger and saner than her frailer and no longer living sisters. One couldn't have it both ways, he'd pointed out: if women are seduced and abandoned they're supposed to go mad, but if they survive, and seduce in their turn, then they were mad to begin with.

Bridges, Instinct, Mad, Pointed, Self, Women

Joseph Murray

Joseph Murray

The slow rejection of the foreign skin grafts fascinated me. How could the host distinguish another person's skin from his own?

Distinguish, Fascinated, Host, Rejection, Skins

Neil Peart

Neil Peart

I'm still no good at ball-and-stick games. If I go play golf with the guys, it's intended to be a joke.

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