We went to Austria to train and it was so peaceful. And I love coffee and the coffee was great.
If you can't be kind, at least be vague.
Honesty has come to mean the privilege of insulting you to your face without expecting redress.
I make a distinction between manners and etiquette - manners as the principles, which are eternal and universal, etiquette as the particular rules which are arbitrary and different in different times, different situations, different cultures.
The idea that people can behave naturally, without resorting to an artificial code tacitly agreed upon by their society, is as silly as the idea that they can communicate by a spoken language without commonly accepted semantic and grammatical rules.
Shame is the proper reaction when one has purposefully violated the accepted behavior of society. Inflicting it is etiquette's response when its rules are disobeyed. The law has all kinds of nasty ways of retaliating when it is disregarded, but etiquette has only a sense of social shame to deter people from treating others in ways they know are wrong. So naturally Miss Manners wants to maintain the sense of shame. Some forms of discomfort are fully justified, and the person who feels shame ought to be dealing with removing its causes rather than seeking to relieve the symptoms.
To sacrifice the principles of manners, which require compassion and respect, and bat people over the head with their ignorance of etiquette rules they cannot be expected to know is both bad manners and poor etiquette. That social climbers and twits have misused etiquette throughout history should not be used as an argument for doing away with it.
The idea of the person enters poetics where art and reality, or intentionality and circumstance, meet.
The most powerful tool that I can share with you to transform any situation is the power of blessing with love. No matter where you work or how you feel about the place, bless it with love.
I don't have any trouble believing that you would avoid something seemingly perfect because you're in something you really want to prove to yourself you can do right.
I really believed all this stuff - that I had to change the world.