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Not hear it? --yes, I hear it, and have heard it. Long --long --long --many minutes, many hours, many days, have I heard it --yet I dared not --oh, pity me, miserable wretch that I am! --I dared not --I dared not speak! We have put her living in the tomb!

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Sam Walton

Focus on something the customer wants, and then deliver it.

Customer, Deliver, Focus, Walmart, Want
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There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Boss, Business, Chairman, Everybody, Inspirational, Money

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Change, Encouraging, Front, One Time, Succeed

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

Motivational, Leadership, Educational, Boost, Personnel, Way

The goal as a company is to have customer service that is not just the best, but legendary.

Inspirational, Business, Loyal Customers, Goal, Legendary, Company

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

Inspirational, Stopping, Care, Communicate, Associates, Know
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