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A parent asked me today, "How do you get your children to pray in church?" My response? "Pray at home. "

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Masaaki Imai

I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the shareholder).

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The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhere in the company.

Business, Day, Improvement, Kaizen, Messages, Strategy

It is impossible to improve any process until it is standardized. If the process is shifting from here to there, then any improvement will just be one more variation that is occasionally used and mostly ignored. One must standardize, and thus stabilize the process, before continuous improvement can be made.

Impossible, Improvement, Shifting, Standardized, Used, Variation

The Kaizen Philosophy assumes that our way of life - be it our working life, our social life, or our home life - deserves to be constantly improved.

Home, Kaizen, Philosophy, Way, Working

Progress is impossible without the ability to admit mistakes.

Ability, Admit, Impossible, Mistake, Mistakes, Progress

Kaizen means ongoing improvement involving everybody, without spending much money.

Everybody, Improvement, Kaizen, Mean, Ongoing, Spending
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