If one has not heard Wagner at Bayreuth, one has heard nothing! Take lots of handkerchiefs because you will cry a great deal! Also take a sedative because you will be exalted to the point of delirium!
A good journalist, as you know, is a great listener. And so's a good writer. And I got to listen to people for almost 20 years. That serves me well, I hope, when I try to understand how a character might be feeling, or how they might react.