Craig Alexander Newmark (born December 6, 1952) is an American Internet entrepreneur best known for being the founder of the San Francisco-based international website Craigslist.
People everywhere have the same needs and values. They need a place to live and a job. Beyond that, they may need to sell stuff or get a mate.
We want to offer job training and mentoring and build the site with more robust, reliable and flexible technology.
I had one simple idea about telling friends about arts and technology events. People in the community suggested everything else to us, and that's our theme. We're really run by the people who use the site. We just run the infrastructure, and help out with problems.
My understanding from talking to a lot of people in the business has been that it used to be that a newspaper was considered a community service. Now they're being run as profit centers, and they're trying to get pretty high profit margins. As a result, investigative reporting has been seen as a problem.
I don't expect to be a ‘leader’ with this thing. I'd rather be a builder. I'd like to build a way for people doing good work to connect, to learn from each other, protect each other, and then I want to get out of their way.
Sometimes a slow gradual approach does more good than a large gesture.
I want to help accelerate the evolution of the press because right now, newsrooms are cutting investigative journalists, and we need investigative journalists.
There's no genius behind it. It's persistence and listening to people.
I need to make an okay living. The people who work for us need to. But after you make a comfortable living, how much more do you need? It's like I make a joke about nerd values, because I'm very much in the rich nerd tradition. And you know, we say, like, hey, people pay us for this stuff, like programming. You know, what else do we need?
I look at what the phone company does and do the opposite.
From the very beginning, I was involved in talking to people, listening to people. And it hasn't stopped. The idea was that people send me information; I'd ask them about it, listen, try to do something about it - and then ask for more feedback.
I am committed to doing customer service for Craigslist for the rest of my life. The exit strategy is death.
Death is my exit strategy. I'll be doing significant customer service only as long as I live.
I admit that when I think of the money one could make from all this, I get a little twinge. But I'm pretty happy with nerd values: Get yourself a comfortable living, then do a little something to change the world.
Treat people like you want to be treated; live and let live; and also give the other person a break now and then.
In business, there are times when you disagree, and sometimes it turns out that you're just plain wrong. Humor takes away tension and helps you realize you're wrong.
What works on the net works for people in general. The net has very little to do with technology, what matters is how people use the technology.
Choose your mistakes carefully.
The country is in some trouble, because the media, which is supposed to provide a check and balance on government, has decided to stop doing that as a collective entity.
I feel that one of the best things a person can do for another is to create a job. So you do OK commercially, and then you try to make a difference of some sort.