The primary goal of a vendor is to make money.
There's always been a belief that Microsoft would respond punitively if you did something they didn't like. You were afraid of Microsoft's reaction,. . That belief has been pretty much destroyed. Vendors, clients and customers feel pretty much free do whatever they have to do in their Microsoft relationship.
I think it is astounding that people could argue for "you just must trust someone else to fix it" instead of "you could fix it yourself, or hire someone to fix it. " There is a contractor base out there that can solve these problems as well as or better than the major vendors could. But I think the major vendors are still having more luck at getting the ear of the press.
A primary cause of complexity is that software vendors uncritically adopt almost any feature that users want.
Nordstrom believes that great service begins with showing courtesy to everyone-customers, employees, and vendors.
A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.
A vendor neutral, standards-based approach must be adopted
If you sell what you do, you're a vendor. If you sell why you do it, you're a brand.
Everyone is a buyer, everyone's a potential purchaser and everyone's a potential vendor.
I've been very happy with the commercial Linux CD-ROM vendors linux Red Hat.